Contact us
Contact ZIXO Classified
Need help with your account, listing, payment, promotion, or a safety concern? Contact the ZIXO support team using the information below.
Customer Support
Email: support@zixo.pk
Website: zixo.pk
Business Address: [INSERT COMPLETE BUSINESS ADDRESS, CITY, PROVINCE, PAKISTAN]
When Contacting Support
To help us review your request efficiently, please include:
- Your registered email address
- Your listing link or listing ID
- Your order number, where applicable
- A clear description of the issue
- Relevant screenshots or payment evidence
Listing and Account Support
Contact us for help with:
- Account access
- Creating or editing a listing
- Listing approval or removal
- Buyer and seller messages
- Reporting suspicious activity
- Account suspension or verification
Payment and Promotion Support
For payment-related requests, include your order number and payment evidence.
We can assist with:
- Featured Ad promotions
- Top Ad promotions
- Urgent Badge promotions
- Bump Up purchases
- Payments received but not applied
- Duplicate payments
- Confirmed technical failures
Please note that once a paid promotion has been successfully applied to a listing, it is non-refundable in accordance with the ZIXO Terms and Conditions.
Safety and Legal Reports
To report fraud, prohibited content, intellectual-property infringement, threats, or unlawful activity, email:
Please provide the relevant listing link, supporting evidence, and your contact information.
Important Notice
ZIXO connects buyers and sellers through classified advertisements. ZIXO is not a party to transactions between users and does not inspect, own, deliver, or guarantee advertised items.